This Privacy Policy complies with the UK GDPR, EU data protection regulations and international e-commerce privacy standards. It clearly defines how HOMTACK collects, uses, stores and protects users’ personal information when you visit and purchase products on our official Shopify store. By browsing and shopping on our website, you fully agree to the terms of this Privacy Policy.
Information We Collect
We only collect necessary personal information actively submitted by users during shopping and consultation, including your full name, shipping address, contact phone number, email address, order records, payment verification information and shopping preference data. We will never collect sensitive private information without your explicit authorization.
Information Sharing
These Terms of Service are legally binding on all users who browse, access and purchase products on the HOMTACK official website. All shopping behaviors on this platform are deemed as your full acceptance of these terms and relevant UK and international consumer protection laws.
Order Transaction Rules
Clause Updates
All paid orders will be processed, quality inspected and packaged within 1–3 working days (excluding weekends and UK official holidays). We will strictly check the tool integrity, functions and packaging to ensure that all products are intact and qualified before shipment.
Shipping Fee Rules
In strict accordance with the UK Consumer Rights Act and EU consumer protection regulations, HOMTACK provides standardized, fair and legal return and refund services for global customers, supporting a statutory 14-day cooling-off period for all online orders.
Return Shipping Rules
Q1: How do I confirm my order after payment?
A3: Yes. All HOMTACK tools are designed for dual scenarios of household daily maintenance and professional auxiliary use, with high hardness, durability and safety. They fully meet daily DIY repair, family renovation and general professional maintenance needs.
Q6: How long will the refund take to arrive in my account?
A8: Our store adopts Shopify’s official secure payment system and complies with UK GDPR data protection standards. All user data and payment information are fully encrypted and protected. We will never disclose or misuse your private information, ensuring 100% safe global shopping.